Parts availability commitment:
• 95% immediate availability for stocked items
• Strive for 100% within 72 hours
Parts counter locations:
Country-wide parts delivery service.
State-of-the-art integrated parts inventory management systems
Manufacturer-backed remanufacturing/service exchange components
Service/maintenance and overhaul kits
• 99% first-time-fix
• 24 hour maximum wait for workshop booking
• 95% of jobs completed by originally-promised time
• 100% of jobs within final quoted price
All technicians trained to manufacturers' standards.
24/7 customer helpline:
Fully-equipped mobile service fleet
On-site support capability
At ATEC, we are passionate about supporting customers.
With more than 100 technical and parts staff in our 4 main distribution hubs, 12 branches Kingdom-wide and fleet of 30 delivery and service vehicles, the assistance you need is a phone call away